Gained some great Outbound Call-Center experience for a better job.
Cons
Micromanagement, and they show favoritism to certain employees.
Very low salary for the amount of work to be done. They kept complicating the work by making stricter rules and regulations to be followed.
Dynata Response
2y
We’re glad to hear that you gained some great experience at Dynata. On your other comments, know that we do not condone favoritism at Dynata and leaders go through trainings to make sure they encourage a good working environment. We’re sorry this wasn’t apparent in your experience.
On salary and rules, note that we review annually to make sure salaries are aligned with the market and work scope involved. Performance standards do need to be set to ensure work quality as well.
flexable hours and reliiable pay for the hours you work. paid bi-weekly
Cons
you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.