Senior management is psychotic... The CEO would shout and borderline scream at staff until they cried and then demote/bully them for a long period after that. Team leaders or heads of departments micro-manage their teams with enough monitoring systems that they would know when you breathe. And then use that same system to through anything in your face to try and get team members removed from their duties if they try to stand up for themselves.
The CEO should NOT I repeat NOT be sending drunk letters containing threats and a multitude of abuse to a team that stands up for themselves and their work. It is beyond unprofessional and I have heard & seen nothing but disgusting things regarding the current head of the company.
I hope you like being on camera... as the customer services and teaching team have 38... YES, 38 CAMERA's on them at all times. Watching every screen (which they are already monitoring every input) and every member of staff from what I can only assume is multiple angles to get a perfect view to get off from. Privacy is so massively violated here that it's beyond anything I could have imagined.
Read your contacts and job descriptions very carefully as everyone I spoke to had issues with their job descriptions and contractual obligations. The company twisted and bent them to get as much out of you as possible. And they will continue to do so until you speak up about it, at which point they will slap you with a grievance for having the audacity to speak up about their mistreatment of staff.
They preach about how they care for their staff and staff welfare is vital to them. But won't allow staff to attend hospital appointments or emergencies as the time needs to be worked back and you can't be leaving the site during business hours due to safeguarding reasons. Everything is due to safeguarding reasons, even if your team never even interacts with sensitive data.
I went into this job hoping for a fresh start and everything seemed great before starting. But I've never left the first day of employment and immediately started applying for new work. The way they treat staff with backstabbing, lying, manipulation, and downright bullying is incredible that team members stay there.
Final point, if you think this place's reviews look good or that there are loads of good reviews, check their old company name of "EDLounge" as they had to change their name due to all the awful reviews about them and are still fighting and taking down reviews and replacing them with good ones written by HR and the senior management team.
Just stay away from this company or any company associated with this one as you will be so much more mentally well off being far far away.
There is more I could say but I'm wary of how much I've written already. But I hope you get the point.