Horrible Training - Customer Service Specialist EJ Group Employee Review

1.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, Fair Salary, Branch manager was supportive

Cons

The training is horrible, Ultimately setting you up for failure. The current office manager has been through 5 CSRs since she has been in the position. NO positive feedback or recognition, Cold working environment as they have no interest in getting to know you as a person because of the high turnover. Very clickish

Explore other reviews about EJ Group

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Extremely good employee attitude, phenomenal benefits, and despite the molten steel, an extremely clean and safe workspace. 1.5X overtime, usually you can expect 10hrs overtime or more per week

Cons

They expect 50hr work weeks as a standard schedule. Guarantees overtime pay but can be extremely draining in some of the hotter/more involved workstations, especially midsummer.

4.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company culture and friendly coworkers

Cons

I do not have any cons

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