Pros
-Good benefits, you are Chubb employee, -Flexible work schedule even though they require three days in the office they can be flexible if there is a situation that arises and you work with your manager and let them know about it. - Chubb has a large, brand new office that is really nice. -401(k) is nice. PTO is good. You can carry five days over each year -some clients are good to work for others are definitely not -Casual to business casual dress unless clients or senior management will be in the office -work life balance is so so but you will probably work more than 40 hours a week -they pay for all your insurance licenses
Cons
People are quitting left and right. When they do, they usually do not replace them. -When someone leaves they just reshuffle the files to other people. -Yearly raises are minimal and a joke. You won’t get a raise your first year and not everyone gets a raise every year. Same with a bonus. Don’t expect either. -You can bust your butt the entire year and they will find a reason not to give you a good evaluation. -whenever a different department wants something from you, it is always urgent and they require you to act/respond within 24 hours, they always copy your boss or your bosses boss, but when you need something from others, it’s not an emergency -they all are about spreadsheets and metrics and don’t look at the big picture. -you may have upwards of 200 claims and if one or two things fall through the crack, they think and act like that one file is all you have and all you were working on. -they claim they don’t have enough money to give everybody raises but when you put your two week notice, they negotiate with you to try to keep you and try to match what you’ll be making at the new job -The only way to get more money is giving them a two week notice and see if they offer you more -they are not consistent in the way they treat employees. One employee may get away with doing XYZ, while someone else doesn’t -they prefer to hire people straight out of college and those with minimal experience and throw them into the fire with little to no training -Account executives over promise things to the clients and it puts you in a position because every client thinks their files are the only ones you work on -their new claim system is very slow and seems like it’s from the 90s. Several times a month, it goes down and you could be sitting there for several hours not being able to work or you lose all your information that you’re trying to type in -sometimes they micromanage, other times they don’t. Matters who the supervisor is or exactly what’s going on -if you are liked, it can be good and they usually leave you alone if not, you are always watched -if they are having trouble hiring people, they will pay people with less experience more money than someone who’s been there several years -upper upper management who work in a different city are unrealistic. They just look at spreadsheets and probably don’t know how to handle claims -even though we are Chubb employees, this department can be treated like the stepchild. Salary isn’t always as great and trying to get additional employees or any request can be difficult -you definitely will make more money elsewhere -tenure of adjusters can below, maybe less than three years give or take on average Having an employee work more than five or six years is starting to be unusual -your hard work on getting files worked and closed just brings about more files for you -some of their expectations on documenting claim files with their new computer system is unrealistic and takes forever -This system is so slow and bad, it can take 15 or 20 minutes just to try to issue one check -in the new office, you do not have a regular desk, you have a hot desk where you have to reserve it a week in advance and you cannot have any personal items there with you. If available, they provide a small locker to put things in but anything you bring with you you have to pack it up and take each day -some of the account executives or partnership leaders can be difficult to work with and not trustworthy. They can throw you under the bus at any moment -if you say one wrong thing or a client doesn’t like you for whatever reason, they kick you off the account and if it happens more than twice, then you will probably get written up -I would not recommend working here if you have less than probably two years experience because you will get no training. If you expect them to train you how to investigate and negotiate claims, it’s not going to happen. They will briefly show or tell you how to do things and then expect you to automatically know how to do it every time and if you don’t do it correctly, then they look at you like you’re dumb