Exl-Datasource on a downward slide - Senior Data Architect EXL Service Employee Review

2.0
31 Jul 2017
Recommend
CEO approval
Business outlook

Pros

- Client facing consultants are very good currently. - I very much enjoyed working with my client and they liked what I was doing for them.

Cons

Datasource misrepresented the work I was hired to do resulting in significant underpayment. I left after attempting to rectify the problem. Datasource was once considered a good company to work for but it seems to be headed in the wrong direction (perhaps because it was acquired by Exl?) - Poor back office support. Lack of respect for consultants. - Slow pay on expenses. - NDA and Confidentiality statement that you might have seen in the '80s but is inappropriate for the modern work environment. - HR gets in the way of serving the needs of the clients. - Yes, the office is in a trendy part of town but you can't work there (too small), there's no on site parking, and it's a 20min walk from light rail. - Very limited options for title and pay advancement.

Explore other reviews about EXL Service

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very good company on good path

Cons

Nothing at all that I can think of

1
1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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