Welcome to clown school - Anonymous employee EXL Service Employee Review

1.0
19 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't really think of any

Cons

Management beyond stupid. Feast or famine mentality lead to rash, unproductive decisions that are reversed months later. Racist against non Indians and extremely sexist against women. There are employees that are very overworked while others do virtually nothing. Managers lazy and dumb.

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5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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