Sinking Ship - Anonymous employee EXL Service Employee Review

2.0
7 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

EXL as a company is financially strong.

Cons

Benefits aren't great overall. The Tampa (healthcare) division is in a constant state of uncertainty and has seen a combination of "workforce reduction" as well as voluntary resignations.

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EXL Service Response
6y
Thank you for your feedback. Your review of the Health Integrated operation is appreciated. Health Integrated is proud that once we increased the staffing of qualified Team Members; identified and implemented metrics; and assembled the proper executive management team, the Tampa-based operation has met its productivity requirements. Unfortunately, because the decision was made earlier this year, many of the concerns are the result of that wind-down process. Health Integrated’s HR Department is doing everything it can to make the transition to other employment as smooth as possible for regular, full-time employees as well as temporary workers.

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CEO approval
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Cons

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Pros

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Cons

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