Manager Black Belt - Anonymous employee EXL Service Employee Review

3.0
10 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of learning is available. A lot of focus in Six Sigma and lean training. The company provides certifications from recognized bodies

Cons

Difficult to create a work-personal life balance. The expectation is for the individual to put in 12 hours and more on a daily basis and be available 24x7. That is given more value. There are other offices in not popular cities, which if chosen will fast track a promotion, which is not fair to other employees

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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