great coworkers, terrible management (it is a restaurant job) - Server Eataly Employee Review

2.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

if you interview as a server, ask to be put at pastaio, it is extremely busy but you are very well paid, management is much more willing to be flexible with you. (Terra and Pizza Pasta servers make about the same $800/wk, but working at Pastaio always made my checks look better)

Cons

Management willingly stifles your ability to make money, HR is complacent as well as the Owner. I worked at Terra and consistently never had enough cutlery/glassware to do my job as my bosses wanted me to.

Explore other reviews about Eataly

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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