Pros
Love the management team; they’re always willing to help. There’s no dumb questions.
Also never had trouble with taking off. Of course there’s no PTO, but if you request days off in advance, you’re good. Just don’t do it too much because then you would be at high risk of being released from the deployment early (and possibly being put on the DNR (do not rehire) list for that specific insurance company. If your on a contract with big red, I would highly suggest limiting your call offs since that it most adjuster firms biggest client and you DO NOT want to mess up with them. If you get on the DNR list, you won’t be able to get back off it for 6+ years and even then, you will have to know someone higher up to help you get off it.
Cons
No major pay increases. I love received one pay increase, after 90 days and it was from $25 to $26 (ECTA role; aka Auto Claims Adjuster). Outside of that, no one received anymore pay increases.
Wish that the pay for ECTA was more standard, like AT LEAST $30-36 per hour.