Forcing employees to buy their products / illegal activity - Anonymous employee EchoStar Employee Review

1.0
19 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of great employees and talent Lots of opportunity in the wireless market Competitive pay (though not competitive benefits)

Cons

The company at an all-hands meeting recently said that "100%, not 99%, but 100% of employees and their families will be on Boost Mobile phone service by march." This was perceived as a threat of layoffs if employees didn't switch their personal phone service over (which is illegal in CO), at their OWN expense (we get a $10 discount). Since then they have kept a list of anyone who hasn't switched their phone service to the company's. Photos of "the list" are circulating all over, with many people I know looking for other jobs. Everyone is expected to subscribe and put a "badge" on their profile. Many expect layoffs based on how they spend their personal money, with employees having weekly+ conversations with their leaders about why they haven't switched their personal phone service. There is so much pressure. People are lawyering up and reporting. If you come into the office past nine, it goes permanently on your record, even if it's only by seconds or minutes, and even if you stay late. This is a company that doesn't know how to compete for top talent. And if it fails, it's because it treated its talent-the talent that IS the company-like children. At the all hands meeting, leadership shared no information with employees. They changed nothing based on employee feedback.

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EchoStar Response
1y
Thank you for your feedback! We are glad to hear that you enjoy several aspects of your role, like co-workers, opportunity, and compensation. EchoStar continuously promotes internal products and benefits to employees, encouraging voluntary participation. We take your concerns seriously and understand the importance of respecting personal choices. If you would like to discuss your concerns further, please reach out to HR at HR@EchoStar.com. We wish you continued success in your role with EchoStar!

Explore other reviews about EchoStar

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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