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      Echobox reviews

      Team lacking industry experience and exposure to best practice - Anonymous employee Echobox Employee Review

      2.0
      26 Feb 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is comprised wholly of academics, which on occasion made for good lunch time discussions.

      Cons

      Most people here are on their first job out of university. While there is nothing wrong with this, it does not make for an environment in which to hone professional acumen. Unsurprisingly this also means there is little focus on career progression, as most on the team have never gone through this process in another company or business outside of university. Lastly, there is one other woman on the team so if you're hoping for more representation, this may not be for you.

      avatar
      Echobox Response
      6y
      Thank you for your feedback. It is not true that our employees are hired straight out of university. Most of us have varying levels of experience in relevant fields before joining Echobox. In comparison to other younger companies, we conduct ourselves very professionally, which is why we've been so successful at growing our business and acquiring leading enterprise clients globally. We recognise that gender diversity is an industry-wide problem within the tech sphere and we're doing our best to build a diverse team. In fact, out of our last 5 hires, 3 were women.

      Explore other reviews about Echobox

      5.0
      26 May 2022
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      As I started with Echobox it was clear that this company is committed to Customer Success. Echobox has invested in the tools necessary to make its CS team successful, and it shows. The entire organization, from the tech teams to the product teams and all the teams, makes itself available to assist whenever necessary. With a significant presence in LATAM, it's a pleasure to bring Customer Success to that region and Echobox is fully committed to that endeavor. The benefits are also well above industry standards with a healthy amount of PTO (that is highly encouraged to use), excellent medical, dental, and vision, 401K and other perks. The company culture is very much work hard, play hard and work-life balance is a priority to the organization. It's a pleasure to be a part of this company and I'm very grateful to be an Echobox employee.

      Cons

      London-based company, which brings with it little things to get used to (date format, work schedule, etc.) if you're working Stateside.

      2
      3.0
      3 Jul 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team members who are helpful and pulling their weight.

      Cons

      Massive exodus of key leadership and management team, leaving only the CEO with unchecked power. A leader who is desperate for results tends to start micro-managing and spouting out some pretty ridiculous ideas... that's all I'd say

      2
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