Theranos 2.0 - Product Manager Echobox Employee Review

1.0
22 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Colleagues are very hard working and great to work with

Cons

- The management group are incredibly inexperienced. For most of them it's their first or second job and none of them have taken the time to do management training before assuming the responsibility of an almost 100 person company. - At Echobox it was normal to bend the truth significantly, we ended up with a number of upset customers who were misled by our marketing or sales staff under the guidance of our CEO. - There is a growing number of perfectly reasonable employees at echobox who have left incredibly disgruntled. - We have to sign 100 different NDAs at Echobox, they are overly paranoid about "their ideas" leaving the company. There are lots of "need to know basis" projects at echobox - no one knows whats going on and it makes communication a massive time sink. - Echobox regularly turns threatening you with a lawsuit when they dont get their way. - Salaries are super low compared to the industry standard - People dissapear without any proper explanation from managers. It makes for a really uncomfortable atmosphere. - The CEO is too involved with the day to day of the employees. - Management style at Echobox is to micro-manage and oversee all work produced by sub-ordinates. Quite boring to work in this kind of environment. - The social side of Echobox could be vastly improved - Absolutely 0 provisions or investment in people, mental health etc. Many similarities with behaviours described in "Bad Blood" by John Carreyrou

Explore other reviews about Echobox

5.0
26 May 2022
Recommend
CEO approval
Business outlook

Pros

As I started with Echobox it was clear that this company is committed to Customer Success. Echobox has invested in the tools necessary to make its CS team successful, and it shows. The entire organization, from the tech teams to the product teams and all the teams, makes itself available to assist whenever necessary. With a significant presence in LATAM, it's a pleasure to bring Customer Success to that region and Echobox is fully committed to that endeavor. The benefits are also well above industry standards with a healthy amount of PTO (that is highly encouraged to use), excellent medical, dental, and vision, 401K and other perks. The company culture is very much work hard, play hard and work-life balance is a priority to the organization. It's a pleasure to be a part of this company and I'm very grateful to be an Echobox employee.

Cons

London-based company, which brings with it little things to get used to (date format, work schedule, etc.) if you're working Stateside.

2
3.0
3 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team members who are helpful and pulling their weight.

Cons

Massive exodus of key leadership and management team, leaving only the CEO with unchecked power. A leader who is desperate for results tends to start micro-managing and spouting out some pretty ridiculous ideas... that's all I'd say

2
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