Don't be Fooled - Account Executive Edmunds.com Employee Review

1.0
28 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The medical benefits are great as well as most of the people that you meet. Being in the car industry and around a talented editorial staff.

Cons

I had high expectations for my job at Edmunds like most people would. The office is like nothing I had experienced in my previous employment ventures. However the perks and great scenery of the Santa Monica location fades like cheap wall paper. The training is mediocre at best to get started and you are a victim of products that don't work as well as the competitors. Sure the subscriptions are cheaper than Auto Trader, Cars and True Car, but in life you get what you pay for. The ideas are worn and dealers need a whole suite of products to get any results really. The management group is the worst I have ever dealt with. The management and upper executive positions change and turnover in a heart beat indicating a huge problem. ROWE is great but you always feel guilty to take any time off and if you are in sales you loose momentum with any breaks. The account managers many times are way too slow to address issues and often their is a snowball effect, which hurts the customers since the subscription really does not work without the full suite of products. . Running reports and seeing dealer results are agonizing most months and for a business with a defined number of opportunities you are on borrowed time before the dealership realizes the return on investment regardless of the spin is often with half of the car brands at least poor.

Explore other reviews about Edmunds.com

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

2
See reviews by: Helpful|Rating|Date|All