Ted Jones Would Be Appalled - Business Support Specialist II Edward Jones Employee Review

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There are still lots of wonderful people at Jones that care about the clients and the culture and values that this company was founded on

Cons

Outside leadership has come in and drastically changed the culture, but continue to talk about it like it's as strong as ever. From someone who has been around 15 years, it most certainly is not and it appears the higher ups would like to get rid of anyone who can speak to what the culture actually was like when we were consistently ranked a top place to work. It's so disheartening. I once thought I would happily retire from this company. I no longer feel the company even cares about our well-being, work-life balance, or job satisfaction at all. I never used to feel like I worked for a greedy corporation. I do now. I always accepted that my pay wasn't as high and benefits weren't as great as others in finance, but saw it as a trade off for job security, flexibility, and leaders that cared. That's not the case anymore. I genuinely wonder what Ted Jones would think if he saw what has happened to this company he built based on partnership/sharing the work/sharing the wealth and genuine connections/relationships. We haven't received a cost of living/market increase in at least 6 years, but our CFO's salary doubled in one year to 14 million. Our Managing Partner's salary has also increased by millions. The claim that all of the changes are not being done to line leadership's pockets just doesn't add up. On top of that, associates within an hour of campus locations are being forced to come in 4 days a week with no increase to pay and decreased flexibility. Likely another attempt to make more people quit so we can pretend we don't do layoffs.

Explore other reviews about Edward Jones

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

Cons

- Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

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