Great place, but difficult to advance unless on the BOA or FA track - On-Call Branch Office Administrator Edward Jones Employee Review

3.0
24 May 2023
Recommend
CEO approval
Business outlook

Pros

Great culture, lots of training, support available and benefits.

Cons

Red tape and inflexibility from HQ. My rating is despite me loving to work at EJ, because compensation and advancement opportunities matter, and the rest cannot make up for it. Even if you find a great branch and a great FA who wants to hire you for a permanent position, expect to go through the entire application, interview and training process again and expect HQ to try to talk your FA out of their "readiness" to hire you. The FA has to go to bat for you and justify their branch's need for your position. For job duties you are already performing and proving yourself with and your opportunity to have more input in business planning, participate in regional activities, have performance reviews and opportunities for raises, basically not to be treated like a second-class employee and non-factor within the firm. I don't recommend this path if you want to be able to advance. You'll see that Edward Jones received accolades for their bump in pay scale across the board for BOAs and that does not apply to on-call BOAs, so you'll be looking at a lower pay scale on top of what feels like gatekeeping and disrespect.

Explore other reviews about Edward Jones

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

good opportunities for training and such

Cons

bad troubleshooting at this company

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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