3.0
22 Oct 2023
Current employee, more than 5 years
Saint Louis, MO
Recommend
CEO approval
Business outlook
Pros
The people in this company really care about their clients. Training for any position is clear and thorough. 401k, HSA, and LP are good.
Cons
Pay could be better, and health insurance isn't that great. Also, there is constant change. EJ is evolving its technology, which was needed, but many FAs complain they now spend more time clicking buttons, which takes away time spent on clients. People in the field are increasingly frustrated by the inability to call home office & get help at that moment. Less personal service, like service tickets and chat are more common than they used to be.