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      Egnyte

      Engaged employer

      Egnyte reviews

      Great team, okay employer - Customer Success Manager (CSM) Egnyte Employee Review

      4.0
      15 Jan 2021
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      -CSM team is AMAZING, the best family and group of people you will ever meet -get stock options when you start that accrue over time -great in-person office environment

      Cons

      -company culture needs work, decisions made at the top without consulting the teams that interact with customers the most -communication issues -tension between sales team and CS -no matching 401k plan

      Explore other reviews about Egnyte

      5.0
      23 Jun 2026
      Cdm manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture is real. Great product

      Cons

      Classic growing pains of a successful SaaS company

      avatar
      Egnyte Response
      2d
      Thanks so much for taking the time to share this! We're really glad to hear you're enjoying your experience at Egnyte. It's been an incredible stretch for us - celebrating nearly 20 years, growing to over 1,200 employees globally, and so much more. The momentum is real, and the best is yet to come! - HR Team
      2.0
      9 Jun 2026
      Smb account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and great people to work with. The product itself is a great and superior product.

      Cons

      No training. No pipeline. No real support for SMB. You are basically a glorified SDR. Any real leads come from events or if you have good install base accounts. Hardly any good inbounds come and and if you do get a good and decent size inbound, they take it away from you to give to a mid-market rep. The juice isn't worth the squeeze. If you don't mind constantly grinding, go for it. Otherwise, I would recommend looking else where.

      avatar
      Egnyte Response
      1d
      We're troubled by what you've shared, and we want to be straightforward: this isn't the experience we want anyone to have. We'd like the opportunity to understand the full picture and make it right. Please reach out to hr@egnyte.com - your privacy will be protected, and we'll take what you share seriously. - HR Team
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