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Thank you for taking the time to share your feedback about your experience with ESC. We value all input, even when it is critical, as it helps us grow and improve. We're sorry to hear that your experience did not meet your expectations.
At ESC, we work hard to create a positive, supportive environment where every team member feels heard and valued. We have an open-door policy and encourage open communication, So it’s disappointing to learn that you may not have felt comfortable reaching out to us directly.
We appreciate your comments, and we will reflect on it carefully as we continue striving to improve the experience for all of our team members.