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Ele and the Chef

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DO NOT TREAT PEOPLE WELL - Operations Manager Ele and the Chef Employee Review

2.0
13 May 2023
Recommend
CEO approval
Business outlook

Pros

The employees! I loved working with the people who worked for E&C. They work hard to make the collection of restaurants owned by the company successful. They give great customer service. The kitchens are well oiled machines that churn out amazing food daily.

Cons

Unfortunately, the owner and her team of people she considers her counsel. As a manager who came highly recommended to this company. I was hired and put on a 90 day performance contract. I met with the owner before signing to make sure I was clear on her expectations prior to signing the contract. She assured me that this was standard for their contracts and that I need not be concerned. I was hired and sent to Current Kitchen and Cocktails with no introduction to anyone on the staff. As an Operations Manager, I was NEVER invited to any management meetings. I witnessed loyal employees with 10+ years get demoted for no good reason. I watch the owners counsel, get ticked and go after a persons job if they didn't like them. My role was to interview and onboard new employees for all 12 locations and Manage Current Kitchen and Cocktails. I put my heart and soul into the job for this company. Was honest, loyal and did what the owner asked me to do at my location. I hired great staff for CK&C. Created a great environment. Changed the staff attire to elevate the customer experience. Was cleaning the place up, getting the grounds, cleaned and customer experience friendly. All was supported by upper management. Zero complaints about FOH team once I took over. Sales increased and had numerous customers come up to me and say that they had a great experience and could tell management had changed. On my actual 90th day of employment, My boss terminated me. Said company was going in a different direction. In this time frame, I had No negative reviews, no negative evaluations from management, nothing. My contract stated, that I would be given a performance review at the end of 90 days. No review was given, even after I requested it to see what I could have done better. I was a salaried employee and they didn't even pay me the full salary on my last check. My employees sent me notes and text expressing their disbelief of my termination, even they couldn't understand. Never given a reason why I was terminated and then they moved a guy I had just promoted and was training into my position and no salary increase, last he and I spoke. He was making 10/hr as a lead server and I was making 50,000/year. I was told by a local person in the city to not take the job, the upper leadership was bad business and did not treat ppl well. I didn't listen and learned the hard way. Only work for these people if you need a job asap, but once they hire you, start looking for better!

Explore other reviews about Ele and the Chef

5.0
10 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Worked well with my schedule and had much needed support

Cons

Felt disconnected from upper management and not heard

1.0
15 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay, the restaurants were pretty popular and were typically busy, so I usually got a lot of tips while working. Coworkers were great and super easy to work with and lots of diversity.

Cons

Favoritism in schedule. Management from office was also really weird and super sketchy, like we never actually know who's working there and they're erratic with the schedules. I've also heard crazy stuff from coworkers too regarding management. Never seen the owner myself but have experienced how crazy new rules and policies happen. Employee discounts were taken away, percentages in tipouts changed all the time, and we always had high turnover. I started at 3.50/hr + tipout when I became a server assistant then 2.13/hr + tips as a server. I felt sorry for how poorly paid SAs were. Nobody was ever clear on how stuff was done, so I was mainly learning from the senior staff. This was one of my first jobs as a college student, so I guess I didn't really realize how bad things were at the time. Now after working at several other restaurants that I can see the vast difference in management and how things are done professionally. This company does not have the professionalism and I'm so glad to have gone through them because I wouldn't have known abuse and craziness. No benefits either. I'd never go back.

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