The constant fear of layoffs (oops - I mean "workforce optimization"), senior leadership constantly changing and incredible lack of transparacy has caused tremendous stress in the employee population, The mandatory RTO even for people who were hired over 10 years ago to be exclusively remote is ridiculous and an obvious way to increase attrition. The push to require senior management approval if you want to move more than 50 miles away from an office is draconian and pretty much ends your career in terms of advancement. The rotating and never ending department reorganization prevents any significant growth because we are always having to figure out which organization we work for and learn new leaders and their expectations. They recently hired a C-suite "leader" who had been fired from another huge company and is coming in and pushing jobs to our affiliated companies overseas in the Philippines and India. The company has invested so much money in developing new software and AI (that barely works) instead of growing and investing in the sofware we currently use to make it better. We are losing customers and members because we don't have the proper people to assist them only to cause lay more people off - it is a vicious cycle.