- No time for personal development and training. The team members from what I could tell, are desperate for training and discussions and there are almost no opportunities for shadowing or additional training.
- Nothing comes from providing feedback to management.
- Big focus on billable time vs actual development and quality work
- Contracts/SOWs are poorly written and sales sells solutions to clients that don't actually work
- Internal documentation is terrible and inconsistent
- They do not listen to client feedback or complaints. If clients have been requesting a feature for decades, the company should consider implementing it and getting rid of outdated features that no one uses anymore.
- No sense of direction. There's always a new initiative, but those on the front lines rarely see any of the impacts.
- Constant turnover in management and in the executive area
- Low pay compared to other competitors and it's very hard to get a raise. They only give raises once per year and it keeps getting later in the year. These are also only percentage raises unless you get a title promotion.
- Very divided structure. Communication between departments is poor. They say they want to be a cloud based company but it's clear that the cloud area is disjointed.
- Projects are set up to fail, clients aren't motivated and basic expectations to start a project are not met.
- Need to hire more people. They are so focused on getting more billable hours, but there aren't enough people to do all the work. This is a conflicting message.
- Not a lot of opportunities for career development and there is almost no training or team meetings like there used to be so it does not feel like we are a team anymore.
- There was another comment about teaching racism and DEI. I completely agree with that poster and do not believe it benefits anyone to try and convince their employees that they have been racists all their life when that is not true. This company is going down a bad path if they truly want to be political and align themselves with the negativity that comes from that.
- CEO is VERY motivated to push politics onto her employees. We don't need a written statement stating Ellucian's (her) views on every political event that happens. We're not activists and I don't want to be grouped in with a CEO's political opinions.
