Pros
The benefits are excellent and they start on your first day. They will promote you if you show proficiency. They are willing to accommodate most schedules. They give you 10 sick days, 14 vacation days, and holidays including one "floating holiday." They don't require experience or certifications, but they do help.
Cons
Payroll is a hassle. My department gets paid by the hour, while the rest of the company is paid by salary. So they use a complicated formula to determine what we're going to be paid rather than just simply paying us for the time worked. It does balance out, but it is a pain to track. Some people may find the work difficult because you handle lots of accounts. It does take a certain kind of person to do this job efficiently. The knowledge bases we have on the accounts are sometimes incorrect or not up to date. Sometimes they can be confusing and difficult to understand.