Pros
Flexible work schedule, good amount of PTO plus sick time and paid volunteer days. On site cafeteria. Health, Vision, and Dental coverage; on site flu shots annually. Intelligent and friendly employees for the most part. Good training for new employees.
Cons
When I first started it was pleasant, people liked their work and had some autonomy on projects. In the past 3 or so years I was there it became increasingly unpleasant. Employee surveys are given by management yearly, they talk about the results and never take any action to make improvements. Constant reorganization since about 2013. New management brought in to clean house; experienced personnel passed up for management positions. If your job can be outsourced, it probably will be eventually. Low employee morale, pay on the low end and little upward mobility. Due to staff reductions, the workload became increasing unmanageable and continued to increase making quality suffer and putting unrealistic expectations on employees. Many employees work through lunches on weekends and long days without pay to meet demands of work, management knows this and allows employees to work overtime "for free."