hanger maintenance and Aircraft upkeep. - Line Service Technician Encore Jet Management Employee Review

Pay was good. Company paid for my aircraft training and was reasonably flexible with my schedule when needed. Management provided clear guidance on what was expected and gave timely feedback regarding my performance, good or bad. Owner is honest, direct, and straight-forward communicator. I appreciated this, but not everyone did. It helps to have a "thick skin" here.

I knew this going in, but the job involved being on alert from home, ready to be airborne in 90 minutes when on-duty. Normal on-duty periods were 24 hours a day for 5 straight days. Some people like being on-call from home because if they are not alerted then they are able to get things done around the house. I found that I did not like it so much, being tied to the phone all the time. Also, management was unwilling to share my own training records with me when I returned from periodic flight training at Flight Safety Intl. It was like the company wanted to keep the records secret or didn't trust me. The only explanation I got was "we don't share these records".