Pros
-Free drinks and peanut butter sandwiches -If you like every single sport you will like this Job -Some tasks so easy a monkey could do it Yep. That's it.
Cons
Before I even begin, I just want to say they deleted this review, so I'm reposting it so that people do not take this job. Almost no communication with upper management. Almost no room for growth despite what your interviewers will tell you. There are people here that have been employees for 4+ years who have not moved up whatsoever. Turn over rate is ridiculous (by no surprise). Be prepared to see new faces almost every other week. Supervisors, while sometimes friendly, were clearly put in their positions because of nepotism and it shows in their level of professionalism. Absolutely no breaks on VERY long shifts. They get around this by requiring you to come and hour early to your shift which counts as a "break". Be prepared to eat food at your shared "desk" with no space in front of you and besides you. Bathroom breaks are a privilege with some shifts. Be prepared to get yelled at if you need to use the bathroom more than twice in one shift. Even if you are working full time hours you will not get those benefits. They "try" to avoid making you work that much, but it will happen frequently. Employee office culture was really bad. Talking was discouraged a lot because they have their "client intercom" on speaker instead of having a headset system. Once again, no professionalism. Scheduling time off was a nightmare especially on holidays or anything else because the "time off calendar" was only updated periodically and supervisors would give their friends beneath them inside information on when it would be updated so they would get the days off before anyone else, leaving everyone else to work those days. This could easily be confirmed because when you look at the calendar it was the same 10-15 names every single time without fail. And now that you're going to work on holidays just know that there is no special pay. Snowstorm coming? Roads closed? Travel ban? Expect to be forced to work when the other sections of the company are closed. But don't worry they'll put you in a hotel room and pay for about 5 rooms so you're forced to sleep in the room with other employees! Or you can sleep on the tiny office couches. Don't like this? Thats a write-up! Are you new? Well be prepared to get the literal bottom of the barrel shifts where you listen to audio and nothing else for 5+ hours. Doing one of those radio shifts? Don't dare look at your phone despite your only stimulation is looking at an audio line move up and down for those wonderful 5+ hours. Scheduling can sometimes be fluid where you need to check your schedule every single day to make sure they didn't tack on another shift 4 hours earlier than the one you already had. Didn't see that? Expect a nice snarky call from a supervisor asking why you didn't show up. You got a random shift afterwards but already made plans and need to leave? That's ANOTHER write up! These managers are not afraid to talk about you and spread rumors openly. So be sure you have HR on speed dial for when rumors start spreading around the office about you or a coworker. Expect to hear the upper management cruelly yelling at their foreign tech guys almost every day because of the language barrier. Yeesh.