3.0
2 Jan 2023
Former employee, less than 1 year
Suwanee, GA
Recommend
CEO approval
Business outlook
Pros
The managers do seem to be willing to do what it takes for the help desk team to do what they need to do. Also, employees are kind and give gratitude for the work done.
Cons
Managers do not work well together; this causes uncertainty and makes projects take a lot longer than needed. Everyone believes they're the most important user and never wants to follow the protocol for requesting help.