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Enkel Backoffice Solutions

Engaged employer

CAUTION: Cog in a dysfunctional machine - Anonymous employee Enkel Backoffice Solutions Employee Review

1.0
21 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Unlimited coffee - Office snacks - Innovative service

Cons

- Chaotic and disorganized workplace with no employee onboarding or formal training - Minimal focus on delivering a solid (or even tolerable) client experience or quality of service - purely focused on getting new clients and "growing" the business - Ethical issue 1: outsources A LOT of work to staff in India but doesn't openly share this information with clients upfront - this ultimately gives foreign workers access to sensitive and confidential information - Ethical issue 2: Enkel exposes clients to high risk of data security without disclosing this to them upfront (very few of the cloud-based software tools are compliant with recognized data security certificates such as SOC1). - All staff are disposable and treated like a means to an end - Poor teamwork because everyone is so busy with their own workload - Lack of job security and high turnover, which creates fear-based company culture

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Enkel Backoffice Solutions Response
6y
We’re disheartened to hear about your experience at Enkel. We hope you were able to discuss these concerns with your manager and felt empowered to drive change prior to your departure. As a growing startup, we’ve had our share of ups and downs with what the right approaches should be for sales, growth, and delivery. We’ve learned a lot, particularly in the past 4-6 months, and have made significant shifts in our strategy and workflow. Many of these shifts come as a result of feedback from our staff and clients. As a result, we don’t feel that most of what you’ve identified is true of Enkel today. The security concern raised is untrue and we won’t elaborate here given the sensitive nature of data security. We hope that there were some positives in your experience with Enkel that you were able to take with you to whatever came next. Thank you for your feedback and please reach out directly should you wish you discuss further.

Explore other reviews about Enkel Backoffice Solutions

2.0
20 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

if you show initiative there are opportunities for you

Cons

below average pay and benefits, old school management

4
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Enkel Backoffice Solutions Response
2y
We appreciate your feedback, but cannot provide significant feedback here due to the limited insights shared. Please reach out to the management team or the HR team. We are keen to ensure that your concerns are addressed. Our research suggests that we pay above market salaries with higher salaries for top performers. If there is a disconnect then we are keen to address it. We are unclear as to what you mean by "old school management" particularly given the vibrant, diverse, and transparent nature of the organization. I am confident that we can align through dialogue. Please reach out to discuss this further.
3.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

It’s a very friendly and supportive work environment where you can easily reach out to the top management whenever needed. Salaries are always credited on time, and the overall work culture is positive, helpful, and welcoming. The current Group leads are highly supportive and demonstrate a much more collaborative and helpful approach. Monthly celebrations are done for Birthdays and Anniversaries and Quarter month for all employees as well.

Cons

The Learning and Development environment can be challenging, with noticeable internal politics. There is significant emphasis on Karbon tasks and maintaining “Karbon hygiene,” which at times feels excessive and not directly aligned with overall productivity. Freshers may find limited opportunities for rapid growth or promotion, as the focus often remains on “learning” rather than advancement. Employees are frequently expected to be available during late hours for meetings, in addition to completing their standard 8-hour shifts. Achievements are acknowledged and celebrated; however, when mistakes occur, accountability generally rests solely on the individual, with limited collective support. don't expect promotion if you are a fresher and want to grow. "Focus of learning" is what you get when you say that. You need to b e avaiavalbale at night in any case due to meetings and even completeing your 8hour shift.

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