Instability and lack of documentation - Support Entrata Employee Review

2.0
3 May 2014
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, fun people who work here. The benefits package is competitive. Break room snacks are good.

Cons

Management changes your job out from underneath you, adding mandatory weekend work or such. Too many resources are dedicated to pleasing new or potential clients; not enough are dedicated towards documentation, stability, and internal functionality. If you rise too high on the ladder, you may be arbitrarily fired or demoted. Products break regularly CEO priorities shift too often to be practical.

Explore other reviews about Entrata

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company overall. Pay is fair

Cons

C-Suite could be more down to earth

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

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