Pretty good company. Few tweaks needed. - First Response Specialist Entrata Employee Review

3.0
4 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great product platform for their market. A lot of new opportunities for high performers. Very focused on taking care of most employees. In support here, it's really not bad for a call center environment. Customers were mostly all great, very rarely a really angry person that was hard to deal with. I personally made some great friends there, but the support department was very poorly managed.

Cons

The company culture is pretty exclusionary toward the support and leasing center teams. Certain events like parties, movie theater rentals, company meetings, take place in the middle of the work day and those departments are not only excluded, but specifically told not to come.

Explore other reviews about Entrata

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company overall. Pay is fair

Cons

C-Suite could be more down to earth

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

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