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Episource

Acquired by Optum

Is this your company?

Cultural black hole. Avoid if possible. - Account Manager Episource Employee Review

1.0
9 Dec 2017
Recommend
CEO approval
Business outlook

Pros

- nice modern, remodeled office - offers extensive products and services to work on, catering to different needs in the healthcare industry - get to collaborate with multiple internal teams (local and abroad), vendors, and clients - opportunity to travel

Cons

Too many to list - Episource has a horrible management structure, creating a harmful work environment. Executives consistently demonstrate they don't know how to treat employees. There were too many instances where peers were held accountable for management's failed leadership. Certain departments are painfully micro-managed. Unethical business practices. Lack of professionalism. Increasing turnover. Nepotism does indeed exist.

Explore other reviews about Episource

5.0
13 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Laid back atmosphere, competitive pay

Cons

Lack of communication and structure.

2.0
6 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were flexible with PTO requests, work/life balance and pay/benefits were decent.

Cons

Miscommunication and no latter for growth were my biggest issues with this company. I had been working for Episource for 9 years. At the beginning, tasks were straightforward and little miscommunication. As the company started to grow, I felt as if it was heading into a new direction. MRR department became known as the "warehouse" of the company. I believe there was plenty favoritism going around, and if you were not part of the 4th floor, then your issues weren't as important. I've dealt with different bosses- some good and some bad. The most frustrating part of my job was that there was no way to climb up the corporate latter; pretty hard to believe after working for Episource for as long as I have. If you are in the analytical part of the company or managerial, you will probably likely be okay. I've spoken to many satisfied employees but also many disgruntled employees. Unfortunately, this company did not further my growth after multiple tries of wanting to learn new tasks/apply to new positions open. Furthermore, I believe that Episource rather hire externally than internally. Overall, it was a good learning experience but very disappointing with the pretentious egos that ultimately made me want to end my time with this company

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