Workforce Solutions is a disaster - Anonymous employee Equifax Employee Review

2.0
26 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The positive side is that there's room for improvement everywhere. A motivated employee can find plenty of projects that would make for great resume stories.

Cons

The Workforce Solutions division is a bit of a disaster. Communication is poor and priorities change daily. Fear-based leadership makes things very stressful.

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Equifax Response
7y
Thanks for providing your feedback, as we take these concerns seriously. We are working hard to improve our enterprise communications, working with employees at all levels to ensure our people both understand our direction, and are able to speak up and have their voice heard. We are also continually updating and improving our leadership training programs to strengthen our managers’ leadership skills. Thanks again, and if you have further concerns or questions please reach out to feedbackefx@equifax.com.

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Pros

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Cons

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2.0
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CEO approval
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Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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