Avoid - Fulfillment Specialist Equifax Employee Review

1.0
22 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, food trucks, they have plenty of overtime

Cons

Been there for around four months, I have seen them lose management left and right, then instead of promoting workers up to take over management they hire new managers that have less experience then the people taken calls. Their “quality” reports are a joke. Being treated like expendable cannon fodder. Half my team talks about quitting and the other half already has. In training was told there’s promotions and pay raises then when I get on the floor found out it was all lies. Also get in trouble when following the training materials cause they don’t want to cancel orders. Also the bonuses they offer you are nearly impossible to get. Quality will always dock you for things and your never allowed to hear the calls to prove if you did or didn’t do what they say

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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