You work for a real estate CORPORATION, NOT a health and wellness club. - Anonymous employee Equinox Employee Review

2.0
31 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company Culture, teamwork mentality with subordinates, club membership, strong community, great networking

Cons

Treacherous members, it's all about the $$ not the people that are employed, everyone is always on edge to hit their exorbitant monthly goals, 12-hour shifts at the end of the month, working 50+h per week with low pay, corporate feel is very "big-brother." Yearly MERIT increases should NEVER be less than 25 cents-- usually the company gives hourly employees a merit increase every 12 months for $0.15 - 0.40 each year, with the mean heavy towards the low end-- this isn't a merit increase, this is a pity increase. Also, the company needs to know that selling "wellness, nutrition, and health" to their clients can only REALLY be effective when you uphold these ideals with your employees, first-- having a big turnover rate and sullen attitudes with your hourly employees is indicative of the pillaging of the stress-filled and stifled environment in the club.

Explore other reviews about Equinox

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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