“High Performance” Company with a low performance career arch. - Personal Trainer Manager Equinox Employee Review

2.0
27 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Gym membership and a once yearly trip to a fancy retreat. Ability to work with nice people at the club.

Cons

Direct managers, red tape, inability to affect change at club level, culture where all ideas or changes can only occur from the highest levels with little focus on the employee experience.

Explore other reviews about Equinox

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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