Managers promoted slavery - Personal Trainer Equinox Employee Review

2.0
27 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Fantastic facility Very clean Very friendly trainers

Cons

No work-life balance Expects huge commitment from you without fully committing to you Undervalues their trainers Sells and promotes slavery (managers expect you to work long hours while not being paid for some of the hours) They will tell you to "commit to YOUR business" yet only give you about 20% cut from each session and no pay for the times you are there contacting potential clients They lie and tell you "we have more clients wanting personal training than we have trainers". That is absolutely not true They expect you to harass potential clients in order to get them to commit (continuous calls and emails for weeks). They don't have a system in place where potential clients are not being harassed by trainers and are instead brought in by a manager Managers don't really care and don't have any real guidance. They only repeat Equinox created material like a bunch of robots They expect you to spend all of your time at their gym and their gym only (and then don't pay you for the whole time you spend there working) They need a "full time" commitment for only part time hours

Explore other reviews about Equinox

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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