Great place to work! Success can be yours! - Membership Advisor Equinox Employee Review

5.0
4 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Friendly people, free gym membership to the best facility in the city, management listens and does their best within a corporate environment, co-workers are supportive and fun to be around. The GM and AGMs are fantastic. I see people who have complained about Equinox, and all I can say is that those who don't want to work, who want a free pass or to just do the minimum, don't make it here. I've seen promotions, raises and advancement for many team members who deserved it. While Equinox is corporate, you learn to navigate it, finding where they are strict (usually makes sense) and where they give you a lot of leeway. I've been able to do things I never thought possible in a corporate environment. If you perform, they let you off the reigns. If you don't, prepare for some management attention - which is not to berate you, but figure out what you may be doing wrong so you can do better. If you can't see that it is in your interest to learn from people who know more, you don't belong here. Check attitudes at the door, be a team player, and success is yours.

Cons

Can be overly corporate at times, but usually makes sense. Having to clock out for a lunch break before 5 hours of work is annoying, but it is California law. Certain processes could be explained better as opposed to having to figure it out through trial and error. But when asking for help, it is readily given.

Explore other reviews about Equinox

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

See reviews by: Helpful|Rating|Date|All