Personal Trainer - Get In and Get Out - Personal Trainer Equinox Employee Review

2.0
20 Jun 2015
Recommend
CEO approval
Business outlook

Pros

The only reason to work at Equinox is the amount of education and experience the trainers there have. There are very knowledgeable people to collaborate with and learn from. This is the ONLY benefit of working as a trainer there.

Cons

Be prepared to offer a very expensive service to your clients of which you will only ever get paid 30% maximum. The hours are very sporadic and floor shifts are brutal. They call it time to "build your business" and it is very hard to do that while having to work on the floor. Of all the trainers I talked to, 90% of them could not pick up a client in a "blue floor shirt" because of the stigma. Upon being hired my group was told almost all the trainers had full time client loads (21+ sessions a week) but I soon learned that only about 8 out of almost 60 trainers at the club actually had that. Mind you, you have to do floor shifts if you don't have a full client load and a lot of these trainers have been there 2+ years without full time client schedules. Plus the clientele, while rich are always traveling so it's like running in a hamster wheel. It is very much like playing chutes and ladders, there are so many hoops to jump through by the time you think you're getting somewhere, think again. They like to say if you keep your head down and work hard things will happen, so maybe it's just this location, but the system is stacked against you, whatever management tells you, don't believe otherwise. Even the trainers who were set up to help us in the beginning soon began to show and tell us how burnt out and exhausted they were and two of them quit not even after two months of us arriving.

Explore other reviews about Equinox

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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