Great company, but PMO is going downhill - Customer Project Manager Ericsson Employee Review

3.0
4 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Ericsson has one of the best benefit packages compared to any industry. The company does a good job in establishing a multi-year vision, but keep in mind that the vision is for the company, not for the employees. The people working in Ericsson (US and Sweden) in the internal organizations are some of the best!

Cons

The customer units (aka sales teams) are some of the worst I have dealt with in 20+ years in the telecom industry. They do not care to follow any process which makes operations' job very difficult. The project management office leadership wants PM's to be strong, but Ericsson's own processes and the fact that the customer units are at the top of the decision tree force the PM into a conflicting and weaker position. Ericsson C-level management in the US are pushing PM's and operations into more of a sales-oriented mindset, though this conflicts with global processes and the customer units won't loosen their grip on the customer relationships.

Explore other reviews about Ericsson

5.0
21 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great company culture and support

Cons

No cons maybe limited opportunities

3.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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