Good place to work for most. - Anonymous employee Esri Employee Review

3.0
15 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Esri is a great place to work. They offer great benefits, local amenities at a discount, the campus is beautiful and most people are glad to work there.

Cons

The downside of Esri is the ability to move around internally. You have to stay at the position you're hired in for a minimum of 2 years before you can transfer (at least for Customer Service). Additionally, if you're too good at your job then you may have a hard time transferring once your 2 years are up since you need your own manager to give you permission to move. The actual work, as a Customer Service Rep, is brutally unfulfilling as well unless you have lots of special projects you're working on to get you away from your desk.

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Esri Response
10y
We appreciate hearing your thoughts. Esri does support employees moving to other areas in the organization where they can add value. This is a great discussion to have with your HR business partner. If you are interested in expanding your skills, check out the training options on Compass.

Explore other reviews about Esri

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Positive and encouraging team morale

Cons

Not much. Enjoyed my overall rxperience

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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