Good people, very different on inside then what you see outside. - Account Manager Esri Employee Review

3.0
22 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, great colleagues. Good training programs.

Cons

Paid by the hour! No expense accounts! Esri isn't the warm and fuzzy environmental company you see from the outside. It's a government focused company. There are some extremely incompetent middle and upper management that lack experience in the business world, but don't even know it.

Explore other reviews about Esri

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I love it here. Amazing culture

Cons

None I can think of.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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