Please read the other reviews before considering a position with the company. - Client Services Manager Ethos3 Employee Review

1.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

100% healthcare coverage remote work from home

Cons

I wish I had read reviews before taking a position with the company. You will be interviewed and onboarded by a team that sounds excited to have you join the company that will talk about how great the opportunity to work at this 15yr old company that feels like a start-up. It’s exciting, high energy, and they’ll tell you all about these big name companies they’ve worked with. There are actually a couple of really great people that work here. Once your start, you will continually have more and more responsibilities added to your plate, with no additional compensation or clear direction. If you ask for benchmarks, goals, or things to achieve to advance in the company, you will be told, the more money you can make the company, the more money you can make. You’ll be tasked with coming up with your own goals and metrics, but if they’re not good enough, management will just give you completely different ones. You’ll be told you are the CEO of your own desk, but will still be carefully monitored, or even have other team members keep track of your performance, at the request of leadership. This happened to me, and the only reason I found out was because the team member keeping tabs on me, came out and told me. I requested a raise after 2 years with the company, but was told the company wasn’t in a position to pay any raises, but if I want to earn more, I need to do even more than I was already doing, again, without clear direction on what I was supposed to do, besides exploit my network of people like it’s an MLM. You can only earn a referral bonus if you refer someone from YOUR network, a referral from a satisfied client will not count. The pay is not a livable wage. The leadership lacks vision, and clear direction and they will rely heavily on the team for ideas to steer the ship. If you ask for help, it’s vague, ambiguous, and you’ll be met with, “I want to see what you come up with.”

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Ethos3 Response
4y
Appreciate the honest feedback. I can understand how you are upset and frustrated since you did not have an opportunity to express these feelings during an exit interview. I'll personally address each item: Goals: These are clearly laid out each year in a collaborative effort. As with anything in business and life, sometimes goals to need to be modified but the big picture always remains the same. CEO of Your Own Desk: Absolutely. We are a small team. Every person is expected to own their role/department and manage it well. Monitoring is only needed if someone is drifting way off course. Raises: Ethos3 offers a standard cost of living increase along with raises. Raises are provided when employees do their job well. When an employee is not performing well it can't be considered as an option. Referrals: Correct. A referral bonus is offered when someone introduces a prospect to the company. It's an optional bonus that exists to reward team members who want to introduce new people to our brand. Anything else is considered a warm lead which is handled by our sales team. Living Wage: The pay for this specific position is very competitive which also includes a 401K plan, 6 weeks of fully paid maternity and paternity leave, remote work, continuing education stipend, birthdays off, three-day weekends in July, and more. Lack of Vision. The goals and vision of the company are clearly stated at the beginning of the year and we monitor our progress every Monday morning in staff meetings. Advice to Leadership: The team and I try to assume positive intent in every work situation. It was applied in this situation, and I'm sorry you were not happy with the end result. All the best, Scott Schwertly Founder & CEO of Ethos3

Explore other reviews about Ethos3

5.0
22 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work/Life balance - Support from leadership - Continual growth opportunities - Great benefits -WFH - Small but very talented and dedicated team Ethos3 has been such a great company to come into. It's a small team - but what that means is that we all get to work together and we all get to play a part in the overall vision and success of the company. I don't think I've ever been in a role or company where I've received such trust from leadership. They've let me manage my work and have encouraged me to continue growing.

Cons

There's no where to hide here. If you're coming to just coast or do the bare minimum- this isn't the place for you. (Not actually a con in my opinion, but some might think so)

2.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

It was an ok position.

Cons

It was a toxic environment.

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