HR? Never heard of 'er! - Anonymous employee Ettiene Market Employee Review

1.0
24 Jul 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After much contemplation and time to reflect, there are only a few pros to working for Ettiene Market. The store discount is a nice bonus, as the quality of the few items here and there throughout the store that are locally-sourced, handmade, small-batch are nice products to have personally. I absolutely adored my coworkers (though almost all (if not all) of them have also left). The physical location of the storefront is lovely, as it resides in the darling Downtown McKinney area, and it's a great place to spend time in.

Cons

I wanted to love working here so much. The company has so much potential, the store is absolutely beautiful, and the customers are wonderful, but it is truly being ruined by poor management in the grossest ways possible. The employer/employee relationship is best described similarly to an abusive relationship. When it was good, it was so good. The work environment was, on rare occasion, a fun one to be in (solely due to the quality of coworkers, not the actual management). When it was bad, it was soul-crushingly hard to drag myself into work due to the following reasons: The job descriptions that you agree to when accepting the position are grossly lacking in what the company/owner actually expects you to do. The last minute additions to your workload, impossible deadlines, travel and out-of-area-work without compensation are just a few examples of how you are not compensated or appreciated appropriately as an employee. As far as the actual work went - the company could really soar if it were structured and organized properly.  There were many attempts at organization and structure, but they all faltered. -Systems (spreadsheets, google programs, etc) would be put into place on a whim to monitor employee work, but the system would always come crashing to a halt soon after implementation because the owner would not participate, or would change the system when it came down to holding herself accountable for the tasks she was responsible for. -Scheduled meetings with leadership would regularly be postponed or cancelled (often very last minute) with no apology or acknowledgment. -Projects that should be spread across multiple employees in a team setting were given to one person, and projects that only required one person's work would be given to multiple people without proper communication. All of this lead to subpar work flow, event production, and new product integration. To top all of these issues off, all were accompanied by extreme micro-management and hysterical outbursts on the owner's part when things didn't go perfectly (largely due to her own poor participation in the task). Our checks were supposed to be direct deposit, but with increasing regularity, they were given as a paper check on our shift that was closest to actual payday (sometimes even a day or two after payday). This caused our personal deposit of the physical check to be late due to the given delay of using a paper check. The owner is emotionally manipulative - if anyone expressed a concern or issue with her, she would change her physical posture to appear meek. She would put a fake, purposeful waver in her voice, and she would "cry" without real tears. As if that wasn't enough, she was horrifyingly two-faced. She would laugh and chat with you, then turn around and gossip about you to her other employees as soon as your back was turned. The owner's husband was the company's version of HR, and it was apparent that there was never going to be true accountability when she behaved poorly, or if a staff member needed to address an issue. She would bring her husband into any conversation that was not going her way, and he would take over the narrative. He would placate her, and turn concerns that employees brought up back on them. It was always a true team-effort gaslight. The owner speaks so poorly about so many businesses in the immediate area, and she is physically barred from entering a couple of the establishments around the downtown McKinney area due to her behavior and attitude. It's a tight-knit community where everyone goes out of their way to help others, so this definitely makes a difference in the quality of relationships that her employees could have with other businesses and owners. As a personal patron of most establishments in the area, I immediately noticed a difference in people's demeanor when they found out where I was employed. I had to make up for her poor behavior in many local businesses so that I was not seen in the same light. In summation, I could not possibly recommend employment at Ettiene Market. The cons are truly everything you'd hate to experience as an employee of a business. If, after reading these reviews, you continue on with an interview/employment - ask to see their turnover rate. If they say they have a low turnover rate, they're lying - which is wholly on brand for them.

Explore other reviews about Ettiene Market

5.0
5 Jul 2022
Recommend
CEO approval
Business outlook

Pros

-- This was my first job with paid vacation and sick pay - they never counted or kept track, it was all done on an honor system. Being trusted felt great. -- I always got my annual bonus, even during Covid. -- It was a busy, sometimes stressful working environment in the back because there are lots of things going on -- the owner loves to keep moving -- but we had fun working together, lots of laughs. -- The owner always put my time off ahead of hers.

Cons

Fall time is busy, there is no vacation time from October to December. The staff grows twice as big and not everyone takes the training seriously so experienced staff have to do the extra work. The owner overworks herself trying to do everything for everyone so you need a big whistle to get her attention sometimes.

2.0
21 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Former employee here. Free product is nice, but money talks. It's clear that the community adores this brand but not the management. I received this feedback from multiple other team members and customers, both during and after my time with the company.

Cons

The staff's high turnover rate is solely because of management's poor financial decisions, secrecy, and non-existent training program. - Was not allowed to sit at work or take a normal (and legally required) lunch break - Owners and coworkers did not respect days off to recharge - Grossly underpaid compared to median industry salaries for the same role at other growing retail franchises in DFW area - Was not offered a formal plan for career growth, vacation, or PTO - Was not paid on time, many times, without an explanation or advance notice even though we hit our store and event sales goals - Employees rarely given insight into owners' plans for growth, other than being told to hit their sales numbers. Often asked to go outside of their job responsibilities to cover their coworkers' tasks and shifts due to their lack of commitment, skills, personal motivation, or ability to ask for more training. Was micromanaged when told to train others (no trust) - Owners consistently made poor financial decisions regarding product buying, social media management hires, payroll, and event investments - Owners discouraged strong team relationships and told us to keep daily conversations to a minimum, then spoke poorly of every single employee to each other without thinking we would share this information

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Ettiene Market Response
3y
Dear Anonymous, It sounds nothing like the environment we enjoy, most of our employees stay on for 1-2 years before either moving or making life changes. I love the people I work with like family and your untruths are unwarranted. Regards, Coryanne
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