You're disposeable - Customer Service Representative Eurotunnel Employee Review

1.0
4 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Salary (if qualified multi-linguist) otherwise it's basic - nice colleagues

Cons

If you're recruited by Manpower, you will be disposed of - during training they will dangle the carrot of permanent contract opportunities, this is false. Pretty much instructed (in insidious ways using fancy marketing wording) to lie to customers to score more money out of them. Including their Flexiplus thing and all the fake advantages of being front of the queue and getting unlimited food (petrol station sandwices). Any problems and the customer will not get a refund, ever. One of the managers is a bully, swearing and throwing things around her. Antique computer booking system built around some former hotel booking software from the 90s. Excuse was ''we were meaning to have a new one but covid happened'', aka they can't have programmers working from home when everyone else was.

Explore other reviews about Eurotunnel

4.0
26 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Competitive salary when worked probation

Cons

Working hours are hard to balance with family life

1.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good salary but that's it

Cons

poor management, you get sacked if they don'y like you

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