Pros
Generous WFH stipend Generally friendly and helpful peers
Cons
Leadership challenges and high turnover created an unstable work environment during my time here. Management style felt pressure-driven rather than supportive, with unclear expectations that made it difficult to succeed in the role. The "AI-powered" features marketed to clients relied heavily on manual work by the legal operations team, who regularly worked 60+ hour weeks to deliver what was advertised as automated. This gap between marketing claims and operational reality was concerning. Employee retention was a significant issue. I observed frequent departures across multiple departments during my tenure. The hiring and termination processes lacked consistency and transparency in my experience. I'd recommend prospective employees and investors ask detailed questions about team stability, realistic workload expectations, and how the technology actually functions versus what's advertised.