Great Intentions - Senior Operations Analyst Exelon Employee Review

3.0
31 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Very diverse company to work for. Encourages volunteerism. Plenty of opportunities to move around within the organization. Incredible benefits.

Cons

Great intentions on the outside. Huge company to work for - so a lot of silos. Always too many things going on at once, and due to silos of work, lots of duplicated efforts and not always the best communications between the groups. Low salary compared to industry, although, they don't let you know where you are in the salary band, but yet claim to be transparent. If you're not a favorite, you will not advance.

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Exelon Response
8y
Thank you for your feedback. As a company we strive to provide our employees with a vast number of opportunities to grow within the company and get involved with the community at the same time. With respect to your concerns we encourage you to provide us with details by emailing us at CorporateTalentAcquisition@exeloncorp.com and thank you for taking the time to share your feedback!

Explore other reviews about Exelon

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
3w
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
2w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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