Over worked and undertrained - Systems Engineer Exelon Employee Review

3.0
13 May 2019
Recommend
CEO approval
Business outlook

Pros

Competitive pay rate. Also the company has an emphasis on career progression. Also, they are attempting to cut the administrative burdens that plague engineers, although with extremely limited success.

Cons

The staff has been severely cut, through retirements and normal attrition, in an effort to reduce overhead. But no work has been cut. Engineers are stretched very thin and often work long hours. What makes the situation worse is the lack of knowledge retention. We have lost a lot of very smart folks with 30 plus years of experience to retirement but there is very little effort to transfer their knowledge and experience to new engineers. This means even when we hire new engineers they are essentially useless. All this creates an environment that sees an almost unheard of turnover rate. Since I have been at this specific job (5ish years), about 2 dozen engineers have quit systems and design engineering or taken jobs elsewhere in the company. Lastly, while there are great career progression opportunities, they come with a significant increase in hours. Most of the lowest level supervisors put 60 hours in on a regular, non event work week. Work to reduce that have not been fruitful.

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Exelon Response
6y
Thank you for sharing this feedback with us.

Explore other reviews about Exelon

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
2w
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
1w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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