They have the basics down, running a spa of any size takes work. Willing to add extra hours is easy, the pay not so great. If you're fresh from massage school recommend but for serious professionals in the industry move on!
CEO on down are just so far off from reality they can't even see how they have rebranded this business to fail long term. Transforming it from Chic and Real to Corporate and Money Grubbing.
The HR department needs to actually be a department. 1 guy named Gary can't do it all. A sign of how cheap this company can be. Grinding its employees through the system until they break or burn out, yet claiming they are for health and well being?
Meanwhile the CEO is off living in her multimillion dollar home pretending to be like everyone else when she makes an appearance when she feels like a Miami vacation. You want healthy employees pay them a decent salary and stop upping the full time benefits from 25 hours a week to 35 for new employees.