Mixed feelings – Strong legacy undermined by poor global leadership decisions and declining morale in the US - Anonymous employee Experian Employee Review

• US employees, who drive the majority of global revenue (around two-thirds to three-quarters in recent reports), feel increasingly undervalued. Leadership has responded to recent stock pressure with layoffs and accelerating offshoring of roles to lower-cost locations. This creates a climate of fear and instability rather than growth. • Career progression for US-based staff feels nonexistent. Many employees adopt a “stay under the radar” mindset because positions can shift overseas quickly, eroding loyalty and motivation. • Global leadership (particularly from the UK side) appears disconnected from US market realities. While competitors have navigated similar industry challenges more effectively, Experian’s stock has suffered significantly, leading to reactive cost-cutting that hits the US hardest instead of strategic investment in the talent that fueled past success. • External awards for being a top employer feel increasingly out of touch with the day-to-day reality for many US teams, where morale has noticeably declined.