Full pay, no respect - Customer Service Associate ExpertSource Employee Review

2.0
25 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Salary on time, easy on stress levels as not too difficult to work with, understanding management, open door for complaints and feedbacks

Cons

Incentives and promised reimbursements never on time, have to keep bugging management to get it 0 respect, I repeat, ZERO. Good to work place only if you care about good pay and not get any respect, can be called out for any issue in front of the whole floor like you're some vegetable seller and they're calling you out from across the street, that too not with your name but with staright out pointed finger and slangs as "aye pagal" or "oyye" as if you don't have an identity whatsoever. Any feedbacks given to middle management (direct supervisors) goes in vain with responses like "are you mad?" OR "you're stupid!". Only after complaining to higher management and HR, you can be heard (if at all) and they don't even call out the supervisors for being rude or disrespectful.

Explore other reviews about ExpertSource

2.0
9 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- near to my home

Cons

- unprofessional - you need pay for your headset ₹2500 ! - facilities are 👎 - IT systems have been bought off scrap, so they give a lot of niggles - salary calculations and travel compensation calculations are haywire, confusing and arbitrary. - if you are a woman/female it's the worst place. - people openly use cuss words and poor language.

4.0
12 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Salary is great , incentives also good like snacks and meal and clean environment

Cons

Minimum holidays on sunday in week employees should work as per law like 9 hours shift no overtime work for employees if there so overtime payment has to given and staff have to be friendly

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